I like Microsoft, but one of the difficulties I find is that internally to Microsoft everyone seems to be drinking the kool-aid of ‘It’s all good, don’t worry about it, so what if some things break along the way.’ I guess I should be more specific when I say everyone internally, I specifically mean the sales\account managers, and sales\non-sales engineers pushing their product adoptions forward. I guess I can’t blame them too much for trying to push their product adoption forward, I just wish they were a little more honest about it and willing to better judge which types of customers should move forward and which one’s cannot be the customer test cases.
Lately I have been thinking of the adoption of new MS technologies by comparing the strategy to the business theme of ‘Hire slow, fire fast.’ Of course I was burned on the ‘all-in’ approach I took to the Windows Phone and Tablet systems, drinking the same kool-aid at the time that developers would jump in like they do for Apple products, but that didn’t turn out to be the case, loosing so much of my life invested into a failed MS endeavor. More and more MS seems to be ditching stable products for their new way forward, which wouldn’t be so bad if there was more of an eagerness to migrate from the user perspective as opposed to we are killing the more stable product you love to give you something we want to fix along the way.
Maybe internally however, not all are blind to the ‘Hire Slow, Fire Fast’ idea, since at a recent sales demo, the MS engineer quickly fired the failing EDGE browser to jump into using a more solid Chrome browser. I think this person is more realistic in his expectations vs the rest of the MS team pushing us to adopt EDGE and stop hiding the browser and setting Chrome as the default. JUST BE HONEST MICROSOFT. I don’t expect a perfect product, but solidify your product in the general consumer side, then adoption in the business world, where it’s more critical to reduce downtime, will naturally increase.
Source: Microsoft rep switches to Chrome mid-presentation because Edge kept crashing